Search

Search for words used in entries on this website

Enter the words[s] to search for here:

Sponsors

Opsmgr: Tip for daily improvements in monitoring and service delivery

On any Operations Manager administrators daily to-do list should be alert review and rule tuning.

Effective alert tuning means that every alert should ideally have its place. This does not always work out, but you definitely want to have a bucket for classifying most common possibilities. Generally this is done with custom alert resolution states (only NEW and CLOSED exist by default).

The underlying philosophy is that consistent evaluation of alerts, and appropriate disposition leads to 1) a higher percentage of actionable alerts over time, 2) remediation of lingering service issues in the environment and 3) greater respect for Operations Manager and the importance of the monitoring function by IT support staff and service owners 4) and theoretically, better tuned (and thus better performing) IT services.(continue at source)

Name:			Remember personal info? Yes No
Email:
URL:
Comment:		Emoticons / Textile
Before sending a comment, you have to correctly answer a simple question you know the answer to. This is a countermeasure against automated spam bots. What are the first four letters of Techlog?     ( Register your username / Log in )
Notify:		Yes, send me email when someone replies.
Hide email:		Yes, hide my email address.
Small print: All html tags except <b> and <i> will be removed from your comment. You can make links by just typing the url or mail-address.