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Service Manager Roadmap Update

During the breakout session on Service Manager, at the Microsoft Management Summit, Michael Nappi -- who is the Product Unit Manager for Service Manager -- updated the audience with the roadmap for releasing Service Manager.

The delay in the release dates have been due to the fact that the Service Manager team learned from the previous Beta 1 release and took drastic decisions to deliver a high quality v1 product. While the product team has a more aggressive internal schedule, these are the publicly communicated delivery dates:

Beta 1 Refresh at the end of 2008 calender year;

Beta 2 Milestone -- which will be feature complete -- at the end of second quarter of 2009;

RC Milestone end third or beginning fourth quarter of 2009;

RTM at the first half of 2010 or sooner.

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