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SCCM 2007: Tips for Troubleshooting by Using the Documentation

Carol Bailey: My previous post recommended that you use the documentation to help you resolve problems with Configuration Manager 2007. But the Configuration Manager documentation library contains a lot of information, and it would be unrealistic to read every topic, every word. So what’s the most efficient way to use the documentation to help resolve problems you run into when you're using Configuration Manager? Here’s my suggested top 10 tips for a documentation solution that could save you a lot of time and frustration in trying to track down a problem.

Note: Many of these solutions involve using search, which is easy enough if you’re using the help file (SMSv4.chm) that ships with the product. However, if you’re using the online Web version, searching so that returned entries are relevant only to Configuration Manager is more challenging – but can be done. See How to more easily search the Configuration Manager documentation library online.(continue at source)

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