Neat way to offer Remote Assistance
Know how the Remote Assistance game works, right? You have to ask them to go into Help & Support center, request assistance, mail it to you, etc? Well, Travis Creighton found a way to get into the box without making the user create a request:
I found how to bring up the "Offer Remote Assistance" app w/o navigating to the "Server Management" app. (I know…I'm breaking the 70-282 rules.) The sweet thing is that I can use this URL on my XP workstation and not have to first connect to the server in order to 'offer' Remote Assistance. And without this URL, I had to talk them through sending me an invite. Here is the jewel (copy and paste it all on the same line):
hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/UnSolicitedRCUI.htm
